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Guarantees & Warranties

At Pilgrim Deck & Fence, we are dedicated to delivering exceptional deck construction and outstanding customer service. Our guarantees and warranties provide peace of mind, knowing your deck investment is protected for the long term.

Craftsmanship Guarantee

We offer a 5-year craftsmanship warranty on all our deck builds. If any issues arise due to craftsmanship within this period, we will address them promptly at no additional cost.

What Does the 5-Year Craftsmanship Guarantee Cover?

Our craftsmanship guarantee covers:

  • Structural Integrity: Framing, railings, stairs, and all structural elements.
  • Materials: Materials installed by our team.
  • Installation Errors: If there are any issues with the installation of your deck, such as misaligned boards or incorrect railings, we’ll correct them at no additional cost to you.

Manufacturer Warranties

We work with top-tier decking material manufacturers who provide their product warranties. The materials we use, including TimberTech, Trex, Fiberon, and Deckorators, come with extensive warranties that protect you from manufacturer defects, fading, and other issues.

  • Trex: Offers up to 50 years of protection against manufacturing defects, fading, and discoloration.
  • TimberTech: Warranties up to 50 years covering fading, splintering, and cracking.
  • Fiberon: Offers a 25-year limited warranty covering fading and staining.
  • Deckorators: Offers a 25-year limited residential warranty, covering structural integrity, surface wear, and protection against mold and mildew.

Compliance with Local Building Codes and Warranties

At Pilgrim Deck & Fence, we ensure that your deck meets Howard County, MD, building codes and local regulations. This compliance is integral to both the safety and durability of your deck, and it supports the 5-year craftsmanship warranty we provide.

What Local Codes Cover:

  • Deck Footings: Proper footing depth and width to support the deck’s weight and prevent shifting.
  • Railing Heights: Ensures railings are at the correct height to meet safety standards.
  • Load-Bearing Capacity: Ensures the deck can handle the weight from people, furniture, and environmental factors.
  • Water Drainage: Proper drainage prevents moisture damage and prolongs the deck’s life.

Permitting & Approvals:

We handle all necessary building permits and HOA approvals, ensuring everything passes local inspections to meet all required codes and regulations.

What Happens If the Deck Isn’t Built to Code?

If any part of the deck fails to meet code, we’ll fix it immediately. Your 5-year craftsmanship warranty will remain intact as long as the issue is addressed in compliance with local regulations.

Have Questions? Contact Us Today!

If you have any questions about our guarantees or warranties, or if you’d like to learn more about how we can confidently build your dream deck, contact us today! We are happy to provide further details or schedule a free consultation.

 

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Written by Pilgrim Deck & Fence, your trusted deck experts in Howard County, MD.